I have factory reset my phone, ensured that the MMS auto download is on, the service center flashed the phone, and I have done all the things. When I am in a group text, I will recieve some of the texts but then some of them will not download. The text will fall under the person who sent it and it will have the following:. At this point, I am ready to give up on Samsung.
The service location could not resolve the issue and told me that I would have to send the phone into the service center without a temp being provided. Obviously, sending my phone in without a back up is not an option. I have been having this issue for about two months now. It happens when I am on my mobile data only and wifi only.
If anyone has any ideas, I would greatly appreciate it. This is my last ditch effort before I move unhappily away from Samsung and to an iPhone. Go to Solution. View solution in context. Namaste Asteroid. All forum topics Previous Topic Next Topic. Accepted Solutions. BertnTX Constellation. This-is-me Comet. Open samsung members app. Look at bottom of page, select get help.
Note : Samsung Kies only supports phones with Android 4. Therefore, if your phone is running in a newer version, please use the tools instead. Step 1. Visit Samsung's official website, download and install Samsung Kies on your computer. Step 2. Step 3. Step 4. Then the program will start to back up your Samsung messages. Please wait for a while till the backup process is complete. This app allows you to back up and restore text messages on Android phones.
Here please be noted that by default, the backup location of this application is on the SD card, so remember to move the backup file to your computer in case the device would be stolen or damaged and messages cannot be recovered. From the pop-up window, please choose "Text Messages" option along with "All Conversations" option ; then choose the backup location you need, either "Local Backup only" or "Local Backup and Upload".
Also you can take advantage of email to help you transmit Samsung messages to computer, which requires no third-party app to realize it. All you need is your email account and email app installed on your Android phone. Please follow the steps as below to email Samsung messages to computer.
Launch Messages app on your Samsung phone and choose the messages you want to transfer to computer. Tap the three-dot icon " More " option on the top right corner and choose " Share " option from the pop-up window.
Choose " Email " option and enter your email ID and password. Then all selected messages will be sent to your email account.
To have the sent Samsung messages stored on your computer, you can sign into your email account on computer and downloaded the attached messages and save them on your computer. Now, you have 4 different solutions to transfer Samsung messages to computer for backup.
What's your favorite one? Personally I think the recommended Samsung Message Backup software is the most useful and professional. Why not have a try? Also if you have any questions about the tutorial and this article, please leave your thoughts on the comment section below to let us know.
We will try our best to help you out. Transfer Text Messages from Android to Android. How to Transfer Contacts from Samsung to Computer. How to Print out Messages from Samsung. Products Resources About Us.
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